Adequate public and private transportation options are crucial for people with disabilities to be able to work, go to medical appointments, participate in recreation and social activities, and live independently. The Americans with Disabilities Act of 1990 requires that public and private transportation providers take steps to make their systems more accessible to people with different disabilities. For example, city and county transportation systems must offer paratransit systems, in which accessible vehicles are available to riders with disabilities who cannot use the regular fixed route transportation system. The paratransit system runs within ¾ of a mile of the same routes as regular transportation, and is available on the same days and hours. Accessible vehicles should have wheelchair lifts, designated spaces for wheelchairs, visual and aural announcements for stops, and other features. Moreover, riders with disabilities cannot be charged more than twice what a regular rider would pay for services. An individual who serves as a personal assistant for a rider with a disability must be able to ride free of charge. In addition, bus and rail stations must be accessible to individuals with disabilities.
The guide titled The Northern Virginia Transportation Services for People With Disabilities gives detailed information on all the transportation choices for people with disabilities in Northern Virginia. To receive a copy, call Disability Planning and Development in the Fairfax County Department of Family Services at 703-324-5219.
Washington Metro Area Transit Authority
MetroAccess Paratransit Service
Phone: 301-562-5361
TTY: 301-588-7535
Web site: www.wmata.commetroaccess/access_form.cfm
Fairfax City
City Wheels
Phone: 703-385-7859
TTY: 1-800-828-1120
Web site: www.fairfaxva.gov
Alexandria City
DOT Paratransit Program
Phone: 703-324-7079
TTY: 1-800-828-1120
Web site: alexandriava.gov
Fairfax County Department of Community and Recreation
FASTRAN
Phone: 703-222-9764
TTY: 711
Fax: 703-803-8150
Web site: www.fairfaxcounty.gov
Arlington County Transit
Specialized Transit for Arlington Residents (STAR)
Phone: 703-892-8747
TTY: 800-828-1120
E-mail: star@arlingtonstar.com
Web site: www.commuterpage.com/ART/star.htm
Metrobus
Phone: 703-892-8747
TTY: 202-638-3780
Web site: www.metroopensdoors.com
City of Fairfax Cue Bus
Phone: 703-385-7859
TTY: 703-385-7859
Web site: www.fairfaxva.gov
DASH Alexandria Transit
Phone: 703-370-3274
TTY: 1-800-828-1120
Web site: www.dashbus.com
Fairfax County CONNECTOR
Phone: 703-339-7200
TTY: 703-339-1608
E-mail: fairfaxconnector@fairfaxcounty.gov
Web site: www.fairfaxcounty.gov/connector/
Arlington Red Top Cab
Phone: 703-522-3333
TTY: 703-522-3331
Web site: www.redtopcab.com
Fairfax Red Top Cab
Wheelchair accessible upon request
Phone: 703-534-1111
TTY: 703-522-3333
Web site: www.redtopcab.com
Fairfax White Top Cab
Wheelchair accessible upon request
Phone: 703-644-4500
TTY: 703-644-4500
Metrorail
Wheelchair accessible upon request
Phone: 202-637-7000
TTY: 202-638-3780
Web site: www.wmata.com
Virginia Railway Express (VRE)
Phone: 703-684-0400
TTY: 703-684-0551
Web site: www.vre.org
Diamond Wheelchair Transportation
Phone: 703- 548-6500
Greyhound Bus Service ADA Assistance Line
Phone: 1-800-752-4841
Project ACTION (Accessible Community Transportation In Our Community)
Phone: 800-659-6428
Web site: www.projectaction.org
